Safe & Secure

Last updated 17.11.21

Connecting our customers and communities safely


To ensure the health and safety of everyone at the show, we may be asking all attendees, including visitors, exhibitors, contractors, venue and organiser staff, to verify their COVID-19 status on arrival. Requirements for events change on a frequent basis so please check back for further information as we approach the show as we will be updating this page on a regular basis. 

We take our responsibility for the Health & Safety for everybody at our events incredibly seriously. Should you have any comments, questions or suggestions in relation to our systems and processes around our Safe & Secure measures, or indeed in relation to anything related to Health & Safety at our events, please e-mail us directly:

If you are an exhibitor, please click here to access our extended guide with information on build-up, break-down & stand design.

Hear from Ian Soloman, about what we have been doing across our UK events over the last year to ensure everything we do adheres to our Safe & Secure standards.

Watch this video to learn about the steps we are taking to ensure our events are run in a safe and secure way, and also learn a little more about what we have in store for you, and how you can make the most of the show.

Before the event

Awareness & Communication

  • The venue website, social media and emails will supply you with up to date information regarding guidelines in place at the show.
  • Please check your government advice for guidance on travelling overseas before entering the country.
  • Using the floor plan and exhibitor list, plan your time at the event and try to book meetings in advance.
  • Please ensure you register and print your badge before attending the event – this is crucial, as we have implemented a reduced-contact registration system so there will be very limited opportunity to do this onsite.
  • Please pay careful attention to all communications sent out from the show team regarding the registration process as there will be specific instructions.
  • You or your staff should not attend the event if you are displaying any COVID-19 symptoms

At the event

Cleaning and Personal Hygiene

  • Please carry your own hand sanitiser and apply when you enter and leave exhibitor stands and features. We will have a limited supply available in high traffic areas.
  • In accordance with current UK regulations, it is compulsory to wear face masks upon entry and within UK venues. We request you bring your own facemask.
  • We have asked exhibitors to ensure a deeper clean before, during and after the show opens each day; paying particular attention to high traffic touchpoints and consider visible cleaning logs.
  • Along with the venue, we are conducting a thorough, enhanced, cleaning regime of all public areas and features prior to show opening and during show open periods.

Social Distancing

  • We are aiming to make all gangways 3m wide with two-way systems. There may be some gangways with one-way systems where this is not possible. Please follow the signage and be aware of those around you.
  • When walking around the event, we ask you to please keep to the left of any gangway to minimise paths crossing.
  • We are implementing a no handshake policy. Please refrain from this or sharing business cards with one another.  
  • Exhibitors are encouraged to used data capture devices, to ensure contact-free sharing of business details.
  • Try to minimise touching products where possible. If it is important to touch and feel products, please ask the exhibiting stand for gloves or cleaning protocol should you feel more comfortable with this.
  • Social distancing measures should be followed for any meetings, product demonstrations, entertainment or stand hospitality events.
  • We have asked exhibitors to consider removing giveaways and consider sending brochures electronically
  • Consider arranging meetings in advance at less busy times.

Event and Venue Facilities

  • Cash will not be accepted at catering outlets and cloakrooms, so all customers will need to have contactless payment methods available. 
  • Seating & meeting areas will be spaced out to maintain social distancing.
  • Cloakrooms will operate but please only bring what is required. Contactless payments only.
  • Venue specific measures will be available on their website from July.

After the event

Track & Trace

We are confident the measures that we, the venue and the exhibitors will be putting in place will make our event as safe as possible. Please ensure you give accurate information throughout the registration process.

The relevant local authorities will contact you if there’s a need to update you regarding track and trace.

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